To save this word, you'll need to log in. She's a pretty cool customer. You may be waiting awhile," 16 Apr. Here are 5 tips from metro Phoenix gardeners," 15 Apr. Send us feedback. See More First Known Use of customer 15th century, in the meaning defined at sense 1 History and Etymology for customer Middle English custumerfrom custume — see custom entry 1 Keep scrolling for more Learn More about customer Share customer Post the Definition of customer to Facebook Share the Definition of customer on Twitter Time Traveler for customer.

See more words from the same century Dictionary Entries near customer customary customary court custom-built customer customer's broker customer agent customer base.

Accessed 19 Apr. Keep scrolling for more More Definitions for customer customer. Please tell us where you read or heard it including the quote, if possible. What does capricious mean? Test Your Knowledge - and learn some interesting things along the way. Subscribe to America's largest dictionary and get thousands more definitions and advanced search—ad free! We have a hard decision to make. Or 'unessential'? And who put it there, anyway? Literally How to use a word that literally drives some people nuts.

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Login or Register. Save Word. Log In. Definition of customer. Keep scrolling for more.Good customer service is all about bringing customers back. The essence of good customer service is forming a relationship with customers — a relationship that the individual customer feels that he would like to pursue.

How do you go about forming such a relationship? By remembering the one true secret of good customer service and acting accordingly; "You will be judged by what you do, not what you say. I know this verges on the kind of statement that's often seen on a sampler, but providing good customer service IS a simple thing.

If you truly want to have good customer service, all you have to do is ensure that your business consistently follows the eight rules following:. The first rule of good customer service is that your business phone needs to be answered. Get call forwarding. Or an answering service. Hire staff if you need to. But make sure that someone is picking up the phone when someone calls your business.

Notice I say "someone". People who call want to talk to a live person, not a fake "recorded robot". This may well be the most important of all of these eight rules for good customer service.

Not plan to keep the promises you make. Will keep them. Reliability is one of the keys to any good relationshipand good customer service is no exception. Otherwise, don't say it. The same rule applies to client appointmentsdeadlines, etc.

Think before you give any promise and make them carefully - because nothing annoys customers more than a broken promise. Is there anything more exasperating than telling someone what you want or what your problem is and then discovering that that person hasn't been paying attention and needs to have it explained again?

Not from a customer's point of view. Can the sales pitches and the product babble. No one likes hearing complaints, and many of us have developed a reflex shrug, saying, "You can't please all the people all the time". Maybe not, but if you give the complaint your attentionyou may be able to please this one person this one time - and position your business to reap the benefits of good customer service.If you don't see what you're looking for above, visit our Help Center for more choices.

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Google About Google Privacy Terms.A client is a person or company that receives a service from a professional person or organization in return for payment. One that buys goods or services, as from a store or business. Informal An individual with whom one must deal: That teacher is a tough customer.

She's one of our regular customers. A solicitor and his client were sitting at the next table. Switch to new thesaurus. One who buys goods or services: buyerclientpatronpurchaser. One who consumes goods and services: consumeruser. Kunde Kundin Bursche.

It's my custom to go for a walk on Saturday mornings; religious customs. The new supermarkets take away custom from the small shops. It is customary to eat turkey for Christmas dinner. Did you have to pay customs on those watches? I was searched when I came through customs at the airport. Mentioned in? References in classic literature?

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Now the meaning of "credit" is this--when a customer buys a bar of soap, instead of the customer pulling out a purse and paying for it--she says she will pay another time.

This little bell,--to speak in plainer terms, --being fastened over the shop-door, was so contrived as to vibrate by means of a steel spring, and thus convey notice to the inner regions of the house when any customer should cross the threshold. And, if the customer was an observant man, he would notice that her replies at that juncture became somewhat absent, her smile a little mechanical.

It was hopelessly cracked; but of an evening, at the slightest provocation, it clattered behind the customer with impudent virulence.


It soon became known that Jerry had lost his best customerand for what reason. I plucked up courage at once, crossed the threshold, and walked right up to the man where he stood, propped on his crutch, talking to a customer.The police suspect that the other unaccounted forbitcoins, were removed from customer accounts via an unknown party.

For instance, Best Buy has over 40 million members in its customer loyalty program, Reward Zone. One customer retooled a Nintendo Wii with its innards switched out for glued pennies. Williamson stands by his record of rarely disappointing a customer when they are at a loss as to what suits them. If he ceases to be a neighbour, he is still a benefactor and a customer. Then she helped the customer match her sample until she had what she wanted.

I stood at the counter while Madame Lourbet served a customerand then she turned to me. With him, ten was ten, eight eight—no matter who the customer was.


He did not notice that his face and manners caused many a customer to stare in astonishment. Advertisement top definitions quizzes related content examples explore dictionary british idioms and phrases customer. Take this quiz on the Words of the Day from April 6—12 to find out!

Words nearby customer custom-makecustom-ordercustom-tailorcustomablecustomarycustomercustomer relationship managementcustomer's mancustomer-facingcustomizecustoms. Words related to customer clientconsumerpatronpurchaserprospectclientele. Example sentences from the Web for customer The police suspect that the other unaccounted forbitcoins, were removed from customer accounts via an unknown party. The Betrayal of John Fordham B. Benjamin Leopold Farjeon. Walter Pieterse Multatuli.

Bambi Marjorie Benton Cooke.A customer is an individual or business that purchases another company's goods or services. Customers are important because they drive revenues; without them, businesses have nothing to offer.

Most public-facing businesses compete with other companies to attract customers, either by aggressively advertising their products or by lowering prices to expand their customer bases.


Businesses often honor the adage "the customer is always right" because happy customers are more likely to award repeat business to companies who meet or exceed their needs.

As a result, many companies closely monitor their customer relationships to solicit feedback on methods to improve product lines. Customers are categorized in many ways. Most commonly, customers are classified as external or internal. External customers are dissociated from business operations and are often the parties interested in purchasing the final goods and services produced by a company. Internal customers are individuals or businesses integrated into business operations, often existing as employees or other functional groups within the company.

Businesses frequently study their customers' profiles to fine-tune their marketing approaches and tailor their inventory to attract the most customers. Customers are often grouped according to their demographics, such as age, race, gender, ethnicity, income level, and geographic location, which all may help businesses cultivate a snapshot of the "ideal customer" or "customer persona. Customers are so important that colleges and universities offer consumer behavior courses dedicated to studying their behavioral patterns, choices, and idiosyncrasies.

They focus on why people buy and use goods and services and how it impacts companies and economies. Understanding customers enables businesses to create effective marketing and advertising campaigns, deliver products and services that address needs and wants, and retain customers for repeat business.

In recent years, customer service has evolved to include real-time interactions via instant message chats, texting, and other means of communication. The market is saturated with businesses offering the same or similar products and services.

What distinguishes one from another is customer service, which has become the basis of competition for most businesses. This is a key element of Sigma Six. The terms customer and consumer are nearly synonymous and are often used interchangeably.


However, there exists a slight difference. Consumers are defined as individuals or businesses that consume or use goods and services. Customers are the purchasers within the economy that buy goods and services, and they can exist as consumers or alone as customers.

Customers differ from purchasing agents, who use corporate capital to buy goods at wholesale for commercial or industrial use. Business Essentials. Marketing Essentials.


Financial Analysis. How To Start A Business.In salescommerce and economicsa customer sometimes known as a clientbuyeror purchaser is the recipient of a goodserviceproduct or an idea - obtained from a sellervendoror supplier via a financial transaction or exchange for money or some other valuable consideration.

Early societies relied on a gift economy based on favours. Later, as commerce developed, less permanent human relations were formed, depending more on transitory needs rather than enduring social desires. Although such distinctions have no contemporary semantic weight, certain short term sectors prefer client while more stable, repeat business operations tend to prefer customer. It is widely believed that people only change their habits when motivated by greed and fear.

Clients who habitually return to a seller develop customs that allow for regular, sustained commerce that allows the seller to develop statistical models to optimize production processes which change the nature or form of goods or services and supply chains which changes the location or formalizes the changes of ownership or entitlement transactions.

In the 21st century customers are generally categorized [ by whom? A customer may or may not also be a consumerbut the two notions are distinct.

An intermediate customer is not a consumer at all. However, they are rarely called that, but are rather called industrial customers or business-to-business customers. Six Sigma doctrine places active customers in opposition to two other classes of people: not- customers and non- customers:.

Geoff Tennant, a Six Sigma consultant from the United Kingdom, uses the following analogy to explain the difference: A supermarket's customer is the person buying milk at that supermarket; a not-customer buys milk from a competing supermarket, whereas a non-customer doesn't buy milk from supermarkets at all but rather "has milk delivered to the door in the traditional British way".

Tennant also categorizes customers in another way that is employed outwith the fields of marketing. Before the introduction of the notion of an internal customer, external customers were, simply, customers. Juran popularized the concept, introducing it in in the fourth edition of his Quality Control Handbook Juran Edwards Demingetc.

Some of the most important characteristics of any customer are that: any customer is never in a subordination line with any supplier; any customer has equal positions with the supplier within negotiations; and any customer can accept or reject any offer for a service or a product. Company employees are obliged to follow processes of their companies. But actually, this definition describes better a classical internal process rather than a relationship between a customer and a supplier.

Peter Drucker considers that there are no customers inside organizations. The only profit center is a customer whose check has not bounced. From Wikipedia, the free encyclopedia. For the Raheem DeVaughn song, see Customer song. For the British rock band, see The Clientele. This article may be confusing or unclear to readers. Please help us clarify the article.


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